Add/Remove Packages
Customers are not just associated to a single package. Within Helm a customer can purchase as many packages from their reseller as they like.

Add/Remove Domains
Since a customer can hold more than one domain within the single account, the added ability to just remove a domain from a package and replace with a new one is a well sought after feature for customers.

Add/Remove Domain Registrations
Domain registrations are kept separately from the hosted domains. This allows a customer to register domains through their reseller, or resellers to register domains through their admin without having to setup the domain on the system first.

Add/Remove Additional Features
At any time customers can add and cancel additional features such as web statistics, databases and much more.

Billing
As a customer you are capable of viewing outstanding bills, settle bills online where appropriate or view previous invoices.

Internal Messaging
Customers can view internal messages from their reseller or the administrators. Messages are marked as 'Read' as soon as they are viewed so that a customer can see messages that they have not read before.

Manage Email Accounts
Customers can add, update and remove email accounts (POP3 accounts). The number of email accounts available for a domain is set at the package level. This means if a customer's package has more than one domain the number of email accounts are distributed among all the domains.

Manage Email Forwarding
Customers can add, update and remove email forwarders. Like email accounts, email forwards can be controlled from admins, resellers or customers.

Manage FTP Accounts
Customers can add, update and remove FTP accounts. FTP accounts can be set to have specific read and write permissions. This means a read-only or write-only FTP account can be created at any time.

Manage ODBC DSNs
Customers can add, update and remove ODBC DSNs for MS Access, MS Excel, MySQL (where appropriate) and MS SQL (where appropriate). Because all database management is controlled by Helm, adding ODBC DSNs is very much straight forward. In many cases adding a new DSN is as simple as typing the name of the DSN and selecting the database from a list available to the customer.

Manage Sub-Domains
Sub-domains allow users to use full host names to access subfolders within their accounts, such as forums.mydomain.com. This is great alternative when the customer doesn't need email etc for the sub-domain, but just needs it for a few webpages or files.

Manage Domain Aliases
Domain aliases will allow a customer to have additional domains that map their website and email for another domain. This is also a great way of arranging a way for a customer to test out a set up before a domain is pointing to the servers.

Manage Shared SSL
You can set up shared SSL accounts for the customers domains. This will allow you customers to provide their own scripts and ensure that they are communicated with securely, such as credit card payment forms, or downloading confidential information.

File Manager
Helm provides a file manager that allows a customer to access all of his disk space. This even includes a WYSIWYG editor at no extra cost.

Database Manager
This feature provides a quick overview of the databases that are installed for a domain. This feature is planned to be extended in the future to encompass full database management online.

Manage MIME Types
Customers can add, update and remove MIME types. This allows a customer to add additional services such as WAP should this not be provided by default.